The Consumer Council of Fiji has called on maritime provinces to participate and make submissions on the review of shipping fares.
Council chief executive Premila Kumar in a statement said shipping services is extremely important for maritime provinces as this is the only means of transportation and these services are essential for sustaining the livelihoods of the people residing in outer islands.
Kumar said consumers in outer islands are greatly affected and they have been receiving complaints against shipping companies for poor service delivery.
She said complaints include passengers stranded despite holding valid tickets, overloaded ships, passengers offloaded in the middle of the journey and asked to find their own transportation to travel to their destination, lost luggage and change of schedule without notice.
She also said inconsistent shipping services contribute to rise in price of goods sold on the islands and consumers loose out by digging deeper in their pockets.
The Council is hopeful to see positive changes in the maritime service and they also will be making its submission to the Commerce Commission.
By Mereani Gonedua